CCH Axcess™

  1. Upload error for autogenerated PDFs occurs when attempting to export a return for electronic filing in CCH Axcess™ Tax.[New]
  2. "The tax year for the selected returns has not been installed on this machine" when opening returns in Return Manager[New]
  3. Could not load file or assembly 'System.Runtime.CompilerServices.Unsafe..." when logging into CCH Axcess[New]
  4. Call to GLBridgeConvert() failed" when using GL Bridge, GL Direct and Dynalink.[New]
  5. "The tax year for the selected returns has not been installed on this machine" when opening returns in Return Manager[New]
  6. How do I install CCH Axcess™ Install and Update Manager?
  7. "Your User ID has been locked. Click Forgot your password or contact your administrator" when logging into CCH Axcess™.
  8. How do I reset a login password in CCH Axcess™?
  9. CCH Axcess™ does not open after logging in.[New]
  10. Blank login window when logging into CCH Axcess™ in a Citrix® environment on Microsoft® Windows Server® 2019.[New]
  11. "msedgewebview2.exe – Application Error" or "WebView2 creation failed with exception" when launching CCH Axcess™.[New]
  12. After updating to 2020-5.0, users are prompted for credentials when using AD FS in CCH Axcess™[New]
  13. The CCH Axcess™ login page no longer saves my password after October 31, 2021.[New]
  14. Why do I have to reauthenticate with 2-step verification for CCH Axcess™ and CCH® Software Delivery Manager after the update on October 31, 2021?[New]
  15. How do I log in to CCH Axcess™ using 2-step verification?
  16. How do I run a report in CCH Axcess?
  17. How do I clear the cache for CCH Axcess™ products or for CCH® ProSystem fx® Document?
  18. "Exception: Failed to load module from assembly..." when opening a CCH Axcess™ program.
  19. The Remember Password box has been removed from the CCH Axcess™ login window.[New]
  20. "Install and Update Manager is unable to continue. Restart the service on your computer and then open Install and Update Manager" when opening Install and Update Manager to update CCH Axcess.