CCH® ProSystem fx® Tax

  1. CCH® ProSystem fx® Tax, CCH® Global fx, Single Sign On (SSO), and Support.CCH.com Login Windows and Information
  2. How do I unlock or reset a Single Sign On (SSO) password for CCH® ProSystem fx® and CCH® Global fx applications?
  3. How do I install ProSystem fx Tax?
  4. How do I find the Version Control Number (VCN) in the Electronic Filing Status System?
  5. How do I enter the Vendor Control Number (VCN) in CCH® ProSystem fx® Tax and CCH® Global fx Tax?
  6. How do I unlock or change a login password for CCH® ProSystem fx® Tax?
  7. How do I upload my EFIN Application Summary to CCH Support?
  8. How do I find the Forms Release Status for CCH® ProSystem fx® Tax?
  9. Diagnostic: 48490 - "The Vendor Control Number is missing or invalid. The Vendor Control Number must..." in a 1040 return using interview forms.
  10. "Your user ID has been locked" when logging into CCH® ProSystem fx® Tax.
  11. CCH® ProSystem fx® Tax: 2016 IRS Security Requirements
  12. "The Program can't start because api-ms-win-crt-runtime-I1-1-0.dll is missing from your computer. Try reinstalling the program to fix this error" when installing CCH® ProSystem fx® Tax.
  13. FAQs about Tax Year 2016 Login Requirements for Identity Authentication in CCH Axcess™, CCH® Global fx, and CCH® ProSystem fx® Tax
  14. When opening the Electronic Filing Status website it shows a blank page.
  15. How do I create, configure, or unlock a staff or user ID (SSO user) for CCH® ProSystem fx® or CCH® Global fx applications?
  16. The CCH® Global fx installation keeps looping asking to reinstall global components.

CCH Tax Data Retention Policy

The following CCH Tax Data Retention Policy applies to the CCH Global fx Tax product. Starting December 1, 2015, CCH’s policy will be to maintain the current tax year plus the prior seven (7) tax years of tax data and programs on CCH’s servers. All data and tax programs for tax years prior to such seventh (7th) year (the “out years”) will be permanently deleted from CCH servers.

Note: This policy does not replace the CCH Axcess or CCH ProSystem fx Master Agreements (as applicable) or any other signed legal contracts with CCH.