How do I reset a user's password for the ATX™ Solution Center?


The Admin user can reset a user by doing the following,

  1. Go to ATX Solution Center.
  2. Click Login.
  3. Log in using your Client ID, Admin username, and password.
  4. Click Manage Users.
  5. Click Reset for the user that needs the password reset.
  6. Click Close.
A temporary password will be sent to the email address entered for that user from dontreply@wolterskluwer.com. The user will then go back to the login and enter their credentials using that temporary password.
  • NOTE: If the user does not see the reset email have them check their spam and junk folder.


The user can reset the password by doing the following,
  1. Go to ATX Solution Center.
  2. Click Login.
  3. Click Forgot username or password? 
  4. Enter your Client ID and username, then click Next.
  • Note:  The user will receive a temporary password via email.
  Solution Tools
  Attachments
 Solution Id 000047144/14770
 Direct Link
Did this article answer your question or resolve your issue?

Your feedback about this article will help us make it better. Thank you!