How do I reset a user's password for the ATX™ Solution Center?
The Admin user can reset a user by doing the following,
- Go to ATX Solution Center.
- Click Login.
- Log in using your Client ID, Admin username, and password.
- Click Manage Users.
- Click Reset for the user that needs the password reset.
- Click Close.
- NOTE: If the user does not see the reset email have them check their spam and junk folder.
The user can reset the password by doing the following,
- Go to ATX Solution Center.
- Click Login.
- Click Forgot username or password?
- Enter your Client ID and username, then click Next.
- Note: The user will receive a temporary password via email.
Solution Id | 000047144/14770 |
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Direct Link |