How do I reset a user's password for the TaxWise® Solution Center?
The Admin user can reset another user's password by doing the following:
- Go to the TaxWise Solution Center.
- Click Login.
- Log in using your Client ID, Admin username, and password.
- Click Manage Users.
- Click Reset for the user that needs the password reset.
- Click Close.
Note: If the user does not see the reset email, have them check their spam and junk folder.
The user can reset their own password by doing the following:
- Go to the TaxWise Solution Center.
- Click Login.
- Click Forgot username or password?
- Enter your Client ID and username, then click Next.
Additional Information
Para obtener la versión en español de este artículo de Knowledge Base, haga clic aquí: ¿Cómo restablecer la contraseña de un usuario para Solution Center de TaxWise®?
Solution Id | 000190090/000061511 |
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