How do I reset the Admin password for TaxWise®?

​The video below explains how to reset the Admin password in TaxWise® 2017 and 2018.


 
  1. Do one of the following:
    • Click Yes on the Admin account has been locked window.
    • Click File Reset Admin Password.
  2. Complete the requested fields in the Admin Password Reset window:
    1. Enter your [client id] in the Client ID box.
    2. Enter your [EFIN] in the EFIN box.
    3. Enter your [registration code] and then press Tab in the Registration Code box.
  3. Click Reset Admin Password.
  4. Click OK on the confirmation window.
  5. Click Login on the Login window.
  6. Click OK on the Create a NEW Admin password to get started window.
  7. Enter a new password on the Modify User window.
  8. Click OK.
  9. Click OK on the Security Manager window.
  10. Log into TaxWise with the new Admin password.


Additional Information

  Solution Tools
  Attachments
 Solution Id 000073952/000073952
 Direct Link
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