How do I create a support case on the TaxWise® Solution Center?

  1. Browse to the TaxWise Solution Center.
  2. Under the Support Dropdown Menu, Click Open a Support Case.
  3. Log in using your client ID, username, and password.
  4. Complete the Multifactor Authentication if prompted.
  5. Select your issue category from the What best describes your issue list.
  6. Complete the rest of the form based on your issue selection.
  7. Click OPEN CASE.
If this will be your first time logging into the TaxWise Solution Center, see the following:
Additional Information
Para obtener la versión en español de este artículo de Knowledge Base, haga clic aquí: ¿Cómo creo un caso de soporte en el TaxWise® Solution Center?
  Solution Tools
 Solution Id 000209203/How-do-I-create-a-support-case-on-the-TaxWise-Solution-Center
 Direct Link
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