2-Step Verification (Multi-Factor Authentication) Starts Soon!
Take Action Now to Ensure Staff Profile Accuracy, Continued Access to CCH Axcess, CCH ProSystem fx Tax and CCH Global fx.
Wolters Kluwer Tax & Accounting North America is instituting 2-Step Verification for CCH Axcess products on November 4th, 2018 and numerous CCH® ProSystem fx® Tax and CCH® Global fx applications on December 9th, 2018. Once 2-Step Verification is enabled on those dates, users will lose their ability to access applications if they do not have an accurate e-mail address and phone number updated in their staff profile. Please review the articles below for assistance in setting up users or verifying their profile information.
CCH Axcess™ Tax
- What is 2-Step Verification?
- How to I login to Axcess using 2-Step Verification?
- How to I create new users for Axcess?
- How do I change a user’s profile information for CCH Axcess?
- How do I unlock my User ID?
- How to I change or reset my password?
- How do I turn 2-Step Verification on/off in CCH Axcess™?
Software Delivery Manager
- What is 2-Step Verification?
- How do I create new users for SDM?
- How to I change a user’s profile information for SDM?
- How do I Unlock or Change my Password?
- "Verify Email Address and Phone Numbers" when logging into Software Delivery Manager
- How do I turn 2-Step Verification on?
- How do I log into Software Deliver Manager using 2-Step Verification?
- "An Unexpected Error Occurred" when logging into admin.prosystemfx.com
Wolters Kluwer Tax & Accounting Support
- What is 2-Step Verification for the support.cch.com Customer Support Site?
- How do I log into the support.cch.com support site using 2-Step Verification?
- How do I reset the support.cch.com Customer Support site login password?
- How do I enable or disable 2-Step Verification on the support.cch.com Customer Support site?
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CCH® ProSystem fx® Tax
- How do I unlock or change my password?
- What do I do if I’ve forgotten my ProSystem fx Tax password?
- How does 2-Step Verification apply to my CCH® ProSystem fx® applications?
eFile Status Site
- What is 2-Step Verification?
- How do I create new users for the eFile Status Site?
- How to I change a user’s profile information for the eFile Status Site?
- How do I Unlock or Change my Password?
- "Verify Email Address and Phone Numbers" when logging into the e-File Status System.
- How do I turn 2-Step Verification on?
- How do I log into the e-File Status System using 2-Step Verification?
- How do I link my SSO user to my CCH® ProSystem fx® Tax user for Electronic Filing Status?
- "An Unexpected Error Occurred" when logging into admin.prosystemfx.com
CCH® Global fx
- What is 2-Step Verification?
- How do I create new users for Global fx?
- How to I change a user’s profile information for Global fx?
- How do I Unlock or Change my Password?
- "Verify Email Address and Phone Numbers" when logging into CCH® Global fx
- How do I turn 2-Step Verification on?
- How do I log into CCH® Global fx using 2-Step Verification?
- "An Unexpected Error Occurred" when logging into admin.prosystemfx.com
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