2-Step Verification (Multi-Factor Authentication) Starts Soon!
Take Action Now to Ensure Staff Profile Accuracy, Continued Access to CCH Axcess, and CCH ProSystem fx Tax.
Data security is a significant priority for Wolters Kluwer, and we will be requiring 2-Step Verification/MFA across all our CCH Axcess and CCH ProSystem fx software solutions as of Thursday, May 28, 2020. This requirement is in advance of the IRS requiring MFA across all professional online software solutions as of January 2021.
Once 2-Step Verification is enabled on those dates, users will lose their ability to access applications if they do not have an accurate e-mail address and phone number updated in their staff profile. Please review the articles below for assistance in setting up users or verifying their profile information.
CCH Axcess™ Tax
- What is 2-Step Verification?
- How to I login to Axcess using 2-Step Verification?
- How to I create new users for Axcess?
- How do I change a user’s profile information for CCH Axcess?
- How do I unlock my User ID?
- How to I change or reset my password?
Software Delivery Manager
- What is 2-Step Verification?
- How do I create new users for SDM?
- How to I change a user’s profile information for SDM?
- How do I Unlock or Change my Password?
- "Verify Email Address and Phone Numbers" when logging into Software Delivery Manager
- How do I log into Software Deliver Manager using 2-Step Verification?
- "An Unexpected Error Occurred" when logging into admin.prosystemfx.com
Wolters Kluwer Tax & Accounting Support
CCH® ProSystem fx® Tax
- How do I unlock or change my password?
- What do I do if I’ve forgotten my ProSystem fx Tax password?
- How does 2-Step Verification apply to my CCH® ProSystem fx® applications?
eFile Status Site
- What is 2-Step Verification?
- How do I create new users for the eFile Status Site?
- How to I change a user’s profile information for the eFile Status Site?
- How do I Unlock or Change my Password?
- "Verify Email Address and Phone Numbers" when logging into the e-File Status System.
- How do I log into the e-File Status System using 2-Step Verification?
- How do I link my SSO user to my CCH® ProSystem fx® Tax user for Electronic Filing Status?
- "An Unexpected Error Occurred" when logging into admin.prosystemfx.com
Scan SaaS
Live Chat
Still need help? Chat with a live representative.
